30.2.4 Safe to install
The new MTR Mobile app is now available!
The upgraded MTR Mobile app offers a more personalized and informative journey, providing information on MTR Malls and MTR Shops to suit your daily needs. Additionally, you can earn "MTR Points" from daily travel, shopping, and dining, which can be redeemed for free rides and other rewards. Let's explore the features:
- MTR Points: Introducing the brand new "MTR Points" feature on MTR Mobile. Easily earn points from daily travel or when making purchases at MTR Malls and Station Shops. These accumulated points can be redeemed for free rides and other rewards.
- Latest News: The upgraded MTR Mobile app serves as an integrated information platform that enhances your daily life. It offers a variety of content including lifestyle, technology, and food, along with different discount offers and benefits.
- Chatbot Assistance: You can now ask our "Chatbot," Macy, for assistance with route suggestions, information about MTR Malls, or details about MTR Points.
- Transport: The "Transport" page in MTR Mobile provides complete information to help you plan your journey better. It includes features such as "Trip Planner" for MTR route suggestions and connecting public transport information, "Alighting Reminder" for real-time interchange and exit notifications during your ride, and "Traffic News" for real-time train service updates.
- MTR Malls: The "Malls" page allows you to stay updated with the latest news on shopping, dining, promotions, and parking services at MTR Malls. Personalized promotions and updates based on your preferred settings are also provided.
- Station Shops: The "Station Shops" page provides information about the wide range of convenient retail outlets available in MTR stations to meet your daily needs. It also highlights the latest privileges and offers.
For more information on MTR Mobile, visit www.mtr.com.hk/mtrmobile/en.
Overview
MTR Mobile is a Freeware software in the category Education developed by MTR Corporation Limited.
The latest version of MTR Mobile is 30.2.4, released on 04/17/2025. It was initially added to our database on 11/09/2023.
MTR Mobile runs on the following operating systems: Android/iOS.
Users of MTR Mobile gave it a rating of 4 out of 5 stars.
Pros
- Provides real-time information on train schedules, platform numbers, and service disruptions for the Hong Kong MTR system
- Includes a trip planner feature that helps users find the best route and transfer points for their journey
- Allows users to save frequent routes and stations for easy access
- Incorporates a station facility guide which provides information on facilities available at each MTR station
Cons
- The app is primarily designed for users of the Hong Kong MTR system and may not be as useful for tourists or visitors unfamiliar with the system
- Some users have reported occasional bugs and technical issues with the app
- The user interface may be overwhelming for first-time users due to the amount of information on the app
FAQ
What is MTR Mobile?
MTR Mobile is a mobile application developed by MTR Corporation Limited that provides real-time information about the Hong Kong Mass Transit Railway (MTR) system, including train schedules, service updates, and station facilities.
How can I download MTR Mobile?
You can download MTR Mobile from the Apple App Store or Google Play Store, depending on your device's operating system.
Is MTR Mobile free to use?
Yes, MTR Mobile is a free application available for all users.
Does MTR Mobile require internet access?
Yes, MTR Mobile requires an internet connection to access live data and service updates.
What features are available in MTR Mobile?
MTR Mobile offers features such as route planning, train schedules, real-time service status, station information, and fare calculation.
Can I buy MTR tickets through the app?
No, MTR Mobile does not offer ticket purchasing capabilities; it provides information only. Tickets must be purchased at stations or through ticket vending machines.
Is MTR Mobile available in multiple languages?
Yes, MTR Mobile supports multiple languages including English, Traditional Chinese, and Simplified Chinese.
What should I do if I encounter problems with the app?
If you experience any issues with MTR Mobile, you can contact customer support through the app or visit the official MTR Corporation website for assistance.
Does MTR Mobile provide information about other transportation options?
Yes, MTR Mobile includes information on connecting bus routes and other transportation options around Hong Kong.
Is there a way to receive alerts for service changes through MTR Mobile?
Yes, you can enable push notifications in the app settings to receive alerts about service changes and disruptions.
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